FAQs
Trials and installation
Section titled “Trials and installation”Is there a free trial?
Section titled “Is there a free trial?”Yes. The evaluation version allows 250 time log records per month.
How do I install Time Log?
Section titled “How do I install Time Log?”Install the evaluation version from the Azure DevOps Marketplace and choose your organisation. It appears in your projects straight away: a Time Log tab on every work item, and Time Log Summary and My Time Log in the main navigation.
What happens when I reach the 250-record limit?
Section titled “What happens when I reach the 250-record limit?”You are warned as you approach it. Once it is reached, no new time log records can be created until the next month, or until you move to Premium. Nothing is lost: every record you already have stays available to view and report on, and your data is never deleted. The limit can be raised on request.
Does Time Log work with Azure DevOps Server (on-premises)?
Section titled “Does Time Log work with Azure DevOps Server (on-premises)?”Yes. Both Azure DevOps Services (cloud-hosted) and Azure DevOps Server are supported. See Azure DevOps Server compatibility for the versions this covers.
How do I get the Premium version?
Section titled “How do I get the Premium version?”The Premium listing is private on the Azure DevOps Marketplace. To upgrade you sign a licence agreement covering the agreed terms, after which you receive access and your own REST API key. Contact us at info@timelogextension.com to start.
Using Time Log
Section titled “Using Time Log”Does Time Log update Remaining Work automatically?
Section titled “Does Time Log update Remaining Work automatically?”Yes. Completed Work and Remaining Work are both updated as time is logged, so boards, burndown charts and capacity planning reflect real progress without anyone editing the fields by hand.
Can several people log time to the same work item?
Section titled “Can several people log time to the same work item?”Yes. Each person’s time is recorded separately while the work item carries the combined total, which is what you want for pair programming, workshops and team ceremonies.
Can I edit or delete time log entries after they are created?
Section titled “Can I edit or delete time log entries after they are created?”Yes. Edit or delete them from the work item’s Time Log tab, or from My Time Log. Your administrator can restrict this: Prevent adding time to other users limits you to your own entries, and Prevent logging time on or before this date closes off earlier periods entirely.
Does Time Log work with Sprints and Kanban boards?
Section titled “Does Time Log work with Sprints and Kanban boards?”Yes. Time can be logged against any work item type, on any board — Sprints, Kanban, Scrum and custom board configurations alike.
What are time types, and how do I use them?
Section titled “What are time types, and how do I use them?”Time types categorise time for reporting: Development, Support, Testing, Documentation, and whatever else you need to tell apart. Create them per project or across the whole organisation from Project settings → Extensions → Time Log Admin.
Can I move time log entries to a different time type?
Section titled “Can I move time log entries to a different time type?”Yes. Disable the type you are retiring, then use its Move entries action on the Time Log Admin page to reassign every entry to another active type. Once drained, the old type can be deleted.
Can I see my weekly timesheet?
Section titled “Can I see my weekly timesheet?”Yes. My Time Log shows everything you logged in any week on one grid, so there is no need to visit each work item.
Is there a REST API?
Section titled “Is there a REST API?”Yes. Every Time Log operation is available through the Time Log REST API, so you can feed your own reporting suite or data warehouse.
Can I book a demo?
Section titled “Can I book a demo?”Yes. Email info@timelogextension.com and we will arrange a convenient time.
Pricing and billing
Section titled “Pricing and billing”How does pricing work?
Section titled “How does pricing work?”Premium is pay-as-you-go. Time log records are bought in advance and consumed as they are created, so you pay only for what you use. Current pricing is £50 per 1,000 records, with volume discounts of 10% at 50,000 and 20% at 100,000. That includes unlimited users, unlimited projects and full REST API access. Payment is by card or bank transfer, and you are invoiced automatically once fewer than 30 days of records remain.
How many users can use Time Log?
Section titled “How many users can use Time Log?”As many as you like. You pay per time log record created, never per user, which keeps the cost predictable as a team grows.
Do unused time log records expire?
Section titled “Do unused time log records expire?”No. Records bought in advance never expire and roll over indefinitely, so you can use them at your own pace.
Can I cancel at any time?
Section titled “Can I cancel at any time?”Yes. There is no long-term commitment, and you can pause or stop at any point.